Privacy Policy

1. Introduction

At Calm Contour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment details (processed securely via third-party payment providers)

• IP address and browser information

• Website usage data (through analytics tools)

3. How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfil your orders

• To communicate with you regarding your purchase

• To provide customer support

• To improve our website and services

• To send marketing communications if you have opted in

• To prevent fraudulent transactions

4. Payment Processing

Payments are processed securely by trusted third-party providers such as payment gateways and processors. We do not store or have access to your full credit card details.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. These tools may collect information about how visitors interact with our website.

You can control cookies through your browser settings.

6. Third-Party Services

We may use third-party services including analytics, payment processors, and advertising platforms. These services may collect and process data according to their own privacy policies.

Examples may include:

• Payment providers

• Analytics tools

• Advertising platforms

7. Data Protection (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under data protection laws, including:

• The right to access your personal data

• The right to request correction of inaccurate information

• The right to request deletion of your data

• The right to withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

9. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, you may contact us at:

Email: calmcontour@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.